Accessing Public Transport - Lorraine's Story

Lorraine, who is visually impaired, relies on public transport to access all the services she requires. Recent changes of bus routes, bus timetables and the establishment of new bus routes in her city have proved very confusing.

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“It’s Over There” - Chloe and Bella’s Story

I get tired of people telling me in shops, cafes, and the supermarket that things I want to purchase are “over there”.

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Building Legislation - Cheryl's Story

Cheryl, who uses a wheelchair, needed to use the toilet when out having lunch with a friend.

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Guide Dogs on Buses - Shona's Story

The number of people using public transport has increased dramatically over recent years. Unfortunately this has been at the detriment of guide dogs and their handlers. There are signs on many of the buses asking people to give up the designated disability seating if required but this is frequently ignored.

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Large Print - Margaret's Story

I am a regular church attendee. For many years my church has provided me with large print hymn and service booklets but I have recently been informed I will no longer receive this assistance.

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Struggling to Communicate - Ali's Story

I am a Somali refugee. I am deaf and use my native sign language as well as New Zealand sign language. I have huge difficulty communicating with staff in cafes, supermarkets, dairies, shopping malls and the settlement centre.

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Employment Rejection - Caitlin’s Story

I have found many barriers to obtaining employment when I have applied for jobs. Despite having a Master’s degree in Politics and having applied for many positions I find employers focus on my vision impairment rather than acknowledging my education and abilities.

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Design Consultation - Tony's Story

Tony’s daughter uses a wheelchair for mobility following two years of major medical treatment. Out visiting the local mall, she required the use of the accessible toilets.

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Rural Isolation - Kiley's Story

Kiley lives in a rural area approximately an hour away from her nearest city. Visually impaired, she finds her life is very isolated.

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